dbb88's Privacy Policy

1. Introduction

dbb88 ("we", "us", "platform") is committed to providing a safe and reliable online gaming environment for users in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, share, and protect the personal information of users of our platform.

By using our website (https://dbb88.lat) or creating an account, you are considered to have given your consent to the terms of this Policy. If you do not agree with any term of this Policy, please refrain from using our services.

2. Information We Collect

dbb88 collects two types of information from users — information provided directly by you and information collected automatically.

2.1 Information You Provide Directly

You may provide the following information during account registration, transactions, or when contacting customer support:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Password and account security information
• Payment information such as bKash, Nagad, or Rocket account numbers (for transaction processing only)
• National ID card or passport details for identity verification
• Any information provided when contacting customer support

2.2 Information Collected Automatically

When you use our platform, the following information may be collected automatically:

• IP address and device identification information
• Browser type, operating system, and language settings
• Page visits, session duration, and navigation patterns
• Information obtained through cookies and similar tracking technologies
• Gameplay history and transaction records

3. Purpose of Data Use

The information collected is used for the following purposes:

• Creating, managing, and verifying accounts
• Processing financial transactions including deposits and withdrawals
• Verifying age and identity and preventing fraudulent activity
• Providing customer support and resolving issues
• Ensuring platform security and proper functionality
• Maintaining responsible gaming policies
• Complying with applicable laws and regulations
• Improving user experience and developing platform services

dbb88 never transfers your information to third parties for marketing or sale.

4. Cookies & Tracking Technologies

We use cookies and similar technologies on our website. Cookies are small text files stored on your device that help the platform remember your preferences and session information.

4.1 Types of Cookies

• Essential Cookies: Required for login sessions, security, and the basic functionality of the platform.
• Functional Cookies: Remember language preferences and user settings.
• Analytics Cookies: Collect anonymous information about user behaviour to help us improve our services.

You can control or disable most cookies through your browser settings. Please note that disabling cookies may limit some functionality of the platform.

5. Data Sharing & Disclosure

dbb88 does not share your personal information with third parties except in the following limited circumstances:

• Service Providers: With trusted partners for payment processing (bKash, Nagad, Rocket) and technical support, who operate under strict confidentiality agreements.
• Legal Obligations: To comply with applicable law or a valid order from a competent authority.
• Fraud Prevention: When required to investigate fraud, money laundering, or other unlawful activity.
• Business Changes: In the event of a merger, acquisition, or asset transfer — in which case you will be notified in advance.

6. Data Security Measures

dbb88 has adopted industry-standard technical and organisational measures to protect your personal information:

• SSL Encryption: All data transmissions are protected by 256-bit SSL/TLS encryption.
• Secure Servers: Your information is stored in secure data centres with restricted unauthorised access.
• Access Controls: Only authorised personnel can access personal information on a need-to-know basis.
• Regular Security Reviews: Our security measures are regularly tested and updated.
• Two-Factor Authentication: An additional security layer is available to protect your account.

However, no data transmission over the internet is ever completely risk-free. Even though we take the highest security measures, absolute security cannot be guaranteed. It is your responsibility to keep your account password confidential and to change it regularly.

7. Your Rights

As a user of the dbb88 platform, you have the following rights:

7.1 Right to Access Your Information

You may request a copy of the personal information we hold about you at any time. We will fulfil the request within a reasonable time.

7.2 Right to Correct Your Information

If any information in your profile is incorrect or incomplete, you may request a correction. Many details can be updated directly in your account settings.

7.3 Right to Delete Your Information

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for a specified period due to legal obligations, ongoing disputes, or applicable regulations.

7.4 Right to Object to Processing

You may withdraw your consent for marketing communications at any time. Where applicable, you have the right to object to the processing of your information.

8. Data Retention Period

dbb88 retains your personal information only for as long as necessary:

• Account information is retained while the account is active and for a specified period after closure in accordance with applicable legal requirements.
• Financial transaction records may be retained for an extended period in accordance with legal obligations.
• Customer support communication records are kept for a specified period even after an issue is resolved.
• Information that is no longer needed after account closure is securely deleted.

9. Protection of Minors

dbb88 is strictly for users aged 21 and above. We do not knowingly collect personal information from minors. If we become aware that a minor has created an account, we will immediately close that account and delete all associated information.

If you believe that a minor is using our platform, please contact us immediately.

10. Changes to This Policy

dbb88 reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you in the following ways:

• By publishing a notice on the website
• By sending a notification to your registered email address
• By displaying a notice on screen when you log in to the platform

Continued use of the platform after any changes will be considered your acceptance of the revised policy. We therefore recommend checking this page regularly.

11. Third-Party Services

Our platform may include services from game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, etc.) and payment processors. These third parties have their own privacy policies, and dbb88 is not responsible for their data practices.

We use bKash, Nagad, and Rocket for payment processing. These services operate in accordance with their own security protocols.

12. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us. Our privacy team will respond to your enquiry as soon as possible.